Archive

September 12th, 2008

Server Management

A definition of server

Retrieved 2008-0912, from http://www.linfo.org/server.html (also see http://www.webopedia.com/TERM/S/server.html)

September 8th

Training

  • Training Approaches
    • most effective instruction is provided in the context of specific tasks
    • effective training increase staff satisfaction reducing turnover
      • principles of adult learning
        • relevance
        • prior experience
        • certifications
    • training cost typically 3%-5% of payroll budget
    • transaction logs analysis may offer training opportunities
    • systems web site example: http://libweb.uoregon.edu/systems/
  • Campus Resources

Service & Support

  • Service Orientation
    • creating and motivating service-oriented team: Walters (1994)
    • oblige to users' desire to understand status
    • there may be levels of service for categories of users
  • Help Desk Services

Fundraising

  • Development
    • useful convert operating funds into endowments
    • sponsor used book sales
    • individual or corporate donation may present ethical concerns: preferential services
  • Technology Fees
  • Grants
    • writing grant applications is an invaluable skill:

Interorganizational Relationships

  • Stakeholders
    • users
    • computing center
    • chief library administrator
    • ILS
    • consortia membeship (volume purchasing power)
      • shared technology and infrastructure
  • National Organizations
    • which act in
      • legislative advocacy
      • lobbying key technology policy issues
    • state libraries are mediators with legislatures

September 6th

Communication

Including:
Collegiality Supporting
Library Patrons
Professional Reading
Research and Scholarship
Leadership
Stress

September 5th

Staffing

Including:
The Systems Librarian
Teams and Hierarchies
Organization Charts
Centralization and Branches
Telecommuting
Recruiting
Job Description and Performance Reviews

  • Staffing and Reporting Lines
    • supervision of staff consumes a significant portion of a manager's time
      • 7-10 reports max
    • centralized versus distributed systems staff model--consider a blend: technical liaison=a unit based personnel willing to partecipate in higher-level training

September 4th

Managing information technology

Ingersoll, P., & Culshaw, J. (2004). Managing information technology: a handbook for systems librarians. Libraries Unlimited library management collection. Westport, Conn: Libraries Unlimited.
http://www.worldcat.org/oclc/55633850&referer=brief_results

August 26th

Library Catalogs

From Denise Goetting: "LIBR 248 – Beginning Cataloging & Classification"
Lesson 1: Lecture on Library Catalogs

Functions of a catalog: